Privacy Policy

We are committed to protecting and respecting your privacy.  This Privacy Policy explains the information we may collect from you, how we may use that information, how we will manage your data and sets out your rights in respect of your personal information and how to exercise them.


Personal Information We May Collect From You


We may collect and process the following personal information about you:



  • Name, contact details (postal address, email address and telephone numbers including mobile numbers), Date of birth and National Insurance number

  • Financial Information such as bank account details and credit card details

  • Emergency contact details, including next of kin

  • Professional qualifications

  • Sensitive personal information such as:


-          Details of your current or former physical or mental health including but not limited to occupational health records


-          Details of your nationality, race and/or ethnicity and religion


The confidentiality of your medical information is of paramount importance to NES.  In this respect, NES complies with UK Data Protection Law, including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), and all applicable medical confidentiality guidelines issued by professional bodies such as the General Medical Council.


How We Collect Information From You


We may collect personal information from you when:



  • You apply to work for NES

  • When you enter into a contract of employment with NES

  • You complete enquiry forms on our website

  • You contact us by letter, email, telephone or social media

  • You respond to our marketing activities


We may also collect information from other people or organisations such as:



  • Referees

  • Patient feedback forms

  • Client Hospital appraisal forms

  • Occupational health providers

  • Government agencies such as the Home Office, HMRC or the Disclosure and Barring Service

  • Former employers

  • General Medical Council


Where We Store Your Personal Data


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.


All information you provide to us is stored on our secure servers.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.  We ask you not to share a password with anyone.


Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us.  Any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


The Purposes For Which Your Information Is Used


We may “process” your information for a number of different purposes, such as:



  • To evaluate, at your request, your application to work for NES and enter into a contract of employment with us

  • To provide you with information that you request from us for which we feel may interest you, where you have consented to be contacted for such purposes

  • To allow you to participate in interactive features such as training and evaluation tools when you choose to do so

  • For legitimate business needs such as to allow us to make payments to you, maintain our records and provide our services to our client hospitals

  • For legal or regulatory requirements

  • To exercise or defend our legal rights

  • Where you have provided your consent to us to use your personal information

  • For medical audit purpose

  • To undertake Appraisals

  • To communicate with you and resolve any queries or complaints which involve you

  • When our client hospitals and their patients raise queries or complaints with us as regards the medical services we have provided

  • To provide you with information concerning the training and assessment courses which we provide for you


Who We May Share Your Information With


We may share your personal information within our group of companies or with third parties, such as:



  • Anyone that you ask us to communicate with or provide as an emergency contact, such as your next of kin

  • Our hospital clients and NHS organisations

  • Our occupational health provider

  • Government agencies, including the Home Office, HMRC and the Disclosure and Barring Service

  • The Police and other third parties where reasonably necessary for the prevention or detection of crime

  • Our insurers

  • Our third party service providers such as IT suppliers, auditors, accountants and lawyers

  • Selected third parties in connection with any sale, transfer or disposal of our business

  • Where we are under a duty to disclose or share your personal information in order to comply with any legal obligations


Marketing Activities We Carry Out


We may use your personal data to provide you with information about work opportunities which may be of interest to you where you have provided your consent for us to do so.


If you no longer wish to receive non-website based marketing information from us please contact our Data Protection Officer (DPO) whose contact details are set out at the end of this policy.


Retention of Personal Information


The GDPR requires that personal data should not be held for longer than is necessary for the purposes for which it is being processed.  Therefore we will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply with our legal and regulatory obligations.


Your Rights in Relation to the Personal Information That We Hold About You


Under Data Protection Law your rights include:



  • The right to access personal information held about you and to be provided with copies of that information and how we use it

  • The right to rectification.  We will take reasonable steps to ensure that the personal information we hold about you is accurate and complete.  However, if you do not believe this is the case you can ask us to update or amend this information.

  • The right to erasure.  In certain circumstances you are entitled to request that we delete the personal information we hold about you but there are exceptions to this right and in certain circumstances we can refuse to delete such information

  • The right to object to marketing and withdrawal of your consent.  You can ask us to stop sending you marketing messages at any time and to withdraw your consent to further use of your personal information

  • The right to complain to the Information Commissioner’s Office if you are not satisfied with the way in which we have dealt with any request from you in respect of these rights or if you think we have not complied with our legal obligations.


Cookies


Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.


Changes to Our Privacy Policy


Any changes we may make to our Privacy Policy in the future, to ensure it remains accurate and up to date, will be posted on this page and, where appropriate, notified to you by email.


How to Contact Us


The DPO (Data Protection Officer) helps ensure that we comply with Data Protection Law.  The DPO can be contacted by:



  • Telephone: 01296-746140

  • Email: dpo@neshealthcare.co.uk

  • Post: Data Protection Officer, NES Healthcare (UK), First Floor, Barclays House, Gatehouse Way, Aylesbury, Buckinghamshire HP19 8DB


If you would like further information about this Privacy Policy please contact us using the details above.


This Privacy Policy was last updated on 30 May 2018.